Andy Martin

Regional Director

Scotland West

Andy Martin In 60 Seconds

Having nearly 2 decades of experience in finance and retail I’ve held various senior positions across both sectors with a proven track record of driving business growth through opportunity generation and enhancing process efficiencies. I have a wealth of experience in scaling businesses, strategic planning and partnerships, customer experience and team leadership, driving growth and success.

Track Record Highlights

Spearheaded the rapid rollout from concept to 35 retail locations across the UK overseeing £36 million turnover.

Led the implementation of new omni-channel offerings introducing new innovative revenue streams, increasing customer spend and engagement.

Successfully lead the transition through a change of outsourcer with a major UK insurance provider and delivered significant increase in cost savings and productivity.

Led a regional team of across Scotland and North-East England, achieving the highest customer satisfaction score in the company for three consecutive years.

Won multiple industry awards, including the Retail Week Rising Star Award and others for partnership initiatives.

Sector Experience

Retail & Consumer Products: Retail Expansion, Strategic Partnerships, Customer Experience Innovation, Team Leadership & Development, Operational Efficiency.

Insurance: Operations Management, Omni-Channel Integration, Financial Partnership Development, Business Development.

Manufacturing, Transport & Logistics: Strategic Partnerships, Customer Experience, Product Development.

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